Mountain Retreats Rental Policies

Mountain Retreats Realty, Inc. is a rental agency engaging in the rental of private property to others. This agency reserves the right to refuse service to anyone we feel will not be responsible for the rental property. The following procedures must be followed by all guests renting any of the properties managed by Mountain Retreats Realty, Inc.:

  1. Minimum age to rent any of our rental properties is twenty-five years of age.
  2. We have a two night minimum in all rental properties and a three night minimum for the holiday weekends of Martin Luther King and President’s Holiday. Christmas/New Year’s holiday rentals all have a minimum of three nights and a one week minimum is required on select units.
  3. Sales tax is charged on all vacation rentals of less than 91 days. Sales tax rates vary from 6.75% or 13.75% depending on county or city tax rates.
  4. Fifty percent of the total rental amount is required to confirm a reservation. Deposits are due within ten days of booking a reservation, with the balance due two weeks prior to guest arrival. A damage deposit equal to one night’s rent is due prior to guest arrival. Many guests choose to provide their credit card information as a damage deposit in lieu of paying an additional cash deposit.
  5. Check-in time is 4:00 PM. Check-out time is 10:00 AM. All early check-ins or late check-outs must be approved by the office. You may incur additional fees if you have not vacated your unit by check-out time on your departure date.
  6. Linens are provided with the rental, additional linens are available for a fee.
  7. Firewood is not provided with the rentals that have wood-burning fireplaces. Firewood may be purchased through Mountain Retreats Realty with advance notice.
  8. Transportation is the sole responsibility of the lessee. Four wheel drive vehicles or tire chains may be required to access our rental properties.
  9. NO PETS are allowed in any rental properties without prior written permission
  10. All units have a reservation fee added to the final rental total before sales tax and trip interruption insurance are calculated. Reservation fees are a flat $50, $75 or $100 depending on the size of the rental unit.
  11. Mountain Retreats Realty does not guarantee any weather, road or ski conditions. We offer no refund as a result of inclement weather or closing of the ski slopes.
  12. Mountain Retreats Realty reserves the right to move or cancel any reservations as a result of unforeseen circumstances: i.e. property removed from rental program, frozen pipes, owner’s use of property or natural acts.
  13. Linens are provided with all rentals. Upon departure, lessee is to strip beds of all used linens and place all used towels, etc. in a bathtub. Wash all dishes and return to the cabinets. Remove all trash and take to secure outdoor container or community container site. Leave all breakers ON. Leave heat setting at 55 degrees and do NOT turn off heat.